Privacy Policy

Your Credit Union is committed to protecting the personal information of credit union members, employees and other individuals. In order to protect all personal information collected, used or disclosed by Your Credit Union, we have adopted the Credit Union Code for the Protection of Personal Information.

On our web site, we only collect personal information required to improve the services we offer, to improve our site content and, with your permission, to contact you with information about our services. We will not share any personal information obtained on this web site with any other organization without your express knowledge and consent.

Information we collect on our site:
You can visit all public areas of our site without providing any personal information about yourself. Our Web site collects only non-personal information based on a visitor's Internet Protocol (IP) address (this is not personally identifiable). Information collected includes the date and time of visit, the type of Internet browser used to access the site, the referring address (the link a visitor uses to access the site). This data is used to create statistics on site usage and improve online services. Your Credit Union's internal website is solely for the use of authorized members of boards, committees, management and staff of the Credit Union. Access requires a special "User Name" and "Password." Personal information that is collected on this internal web site is used solely for security and site management purposes and to facilitate business functions of Your Credit Union, on your request. We will not use your name or e-mail address for any other purposes without additional consent.

Will a cookie be set on my computer when I visit the public site?
To help us manage our web site, we set a cookie on your computer that expires when you close your web browser. For information about the cookies used on the web bankers system please see Privacy Policy and Information on the web banking system. If you send us an e-mail, any information provided by you will only be used for the purposes of responding to your inquiry or acting on your request. We will not use your name or e-mail address for any other purposes without additional consent.

Links to other Web sites
Our web site contains links to other web sites that are part of, affiliated with, or have a business relationship with Your Credit Union. When you leave our site to visit one of these other sites, the only information transferred to the new site is the fact that you came from the Your Credit Union web site (the referring address). Transmission of this referring address allows other sites to monitor their own web traffic, but does not disclose any personal information about you.

How do I contact Your Credit Union with Questions or Concerns?
We welcome any questions or concerns about our Internet Privacy Statement, or the practices of this site. Please contact us by e-mail or in writing at the following address:
  Privacy Officer
Your Credit Union
14 Chamberlain Avenue, Suite 200
Ottawa, Ontario Canada K1S 1V9
privacyofficer@yourcu.com

Notice: Your Credit Union reserves the right to amend its Internet Privacy Statement and its Privacy Code at any time with or without notice. Please check this page periodically for changes.