Contact Your Credit Union

Our team can help you with all your personal and business banking needs.

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GENERAL INQUIRIES

LOCATE A BRANCH OR ATM

LOST OR STOLEN MEMBER CARD®

VISA ® CREDIT CARD QUESTIONS

General Inquiries or Booking Appointments

Our team is happy to help you with everything from daily banking to borrowing and investing.

Make an appointment at your nearest branch today!

Toll Free Phone: 1-800-379-7757

Phone: 613-238-8001

Contact Us

Questions? Comments? Kudos? Please contact us by filling out the form below.

A member of our team will get back to you as soon as possible.

Locate a Branch or ATM

We have 4 conveniently located branches and access to over 3,500+ ding free® ATMs across the country.

Find one close to you.

An updated list of branches and hours:

Branch Locations

Your Credit Union locations and available ATM locations through the Exchange Network:

Branch/ATM Locator

Lost or stolen MEMBER CARD®

Can’t find your card? Have you noticed any unauthorized activity on your card? Call us.

Phone: 1-888-277-1043 or 1-905-305-40997

If you have unauthorized activity on your account, click on the Member Card® link below to find out what to do:

Visa® Credit Card Questions:

To report a lost or stolen card, please call Collabria:

Canada and U.S.: 1-855-341-4643

International Collect: 1-647-252-9564

Email: info@collabriacreditcards.ca

For account inquiries, to check your balance, please call our Call Centre or Collabria.

Your CU Phone: 1-800-379-7757

Collabria Toll Free: 1-800-341-4643

Contact Us

So many ways to get the help you need!

Call

1-800-379-7757

Visit

SEE BRANCHES

Email

INFO@YOURCU.COM

Call

1-800-379-7757

Visit

SEE BRANCHES

Email

INFO@YOURCU.COM