​​Contact Your Credit Union

​Our team can help you with all your personal and business banking needs. 

Call Us

General Inquiries or Booking Appointments

​Our team is happy to help you with everything from daily banking to borrowing and investing.

Make an appointment at your nearest branch today!

Toll Free Phone: 1-800-379-7757

Phone: 613-238-8001

​Contact Us

Questions? Comments? Kudos? Please contact us by filling out the form below.

A member of our team will get back to you within two business days. 

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Locate a Branch or ATM

We have 4 conveniently located branches and access to over 3,500+ ding free® ATMs across the country.

Find one close to you.

An updated list of branches and hours:

Branch Locations

Your Credit Union locations and available ATM locations through the Exchange Network:

Branch/ATM Locator

Lost or stolen MEMBER CARD®

Can’t find your card? Have you noticed any unauthorized activity on your card? Call us.

Phone: 1-888-277-1043  or  1-905-305-4099

If you have unauthorized activity on your account, click on the Member Card® link below to find out what to do:


Visa® Credit Card Questions:​

To report a lost or stolen card, please call Collabria: 

Canada and U.S.: 1-855-341-4643

International Collect: 1-647-252-9564

Email: info@collabriacreditcards.ca

​For account inquiries, to check your balance, please call our Call Centre or Collabria. 

Your CU Phone: 1-800-379-7757 

Collabria Toll Free: 1-800-341-4643