​So Many Ways To Bank

We offer our member-owners a wide array of way to access and manage their money

​Mobile Banking and YCU APP 

Our mobile banking App has been ranked #1 in North America by Forrester Research and can perform most transactions available through online banking. Both our online banking and our app are both fast, easy to use and are a FREE service for our member-owners.

​​In Branch 

Our branches in Ottawa and Cornwall are always ready to assist and happy to see you.

​Online Banking

​Our MemberDirect® Online Banking gives secure and convenient access to manage your money 24/7.

Branch/ATM Locator

Through the Exchange network, YCU offers you access to over 3500 ding-free® ATMs nation-wide and over 500,000 globally. You can download our ATM locator app for your phone at the App Store or Google Play.

​​Call Center 

​Friendly service, at your service Monday to Friday 9:00am to 4:00pm. Call us to check account balances, transfer funds, pay bills, review transactions or make inquiries 1-800-379-7757.

Telephone Banking

You can bank by phone using our MemberDirect service at 1-855-231-5400 or, contact our Call Centre at 1-800-379-7757 and get personal assistance with all of your questions and banking needs.

MEMBER CARD​®

Your MEMBER CARD® Debit Card provides an easy and secure way to make withdrawals and deposits to Your Credit Union accounts using your personal identification number (PIN).

Direct Deposit

Sign up for direct deposit now to ensure your benefit payments arrive soon! We can help you sign up for direct deposit or update your direct deposit information with Canada Revenue Agency (CRA). We encourage you to use direct deposit to avoid any delays and receive your payments faster.

​Pay the Digital Way

​Interac® e-Transfers let you send and receive money electronically. Log into your online banking account and select ‘transfers” from the menu at left.                                             

​​Interac® e-Transfer

​Send, receive and request money electronically in Canada.

​DEPOSIT ANYWHERE™

Downloading our app will allow you to use DEPOSIT ANYWHERE™ to deposit your cheques right from anywhere!

Credit Cards

Choose a card that is right for you.